Did you know that Marbled Shell Cordovan is a happy accident born out of production defects?
Here's the inside scoop: the layer of Shell Cordovan is incredibly thin, making it quite challenging to fully and flawlessly reveal its beauty. Sometimes, imperfections emerge after dyeing, leaving certain areas of the leather slightly rough. To rectify this, a delicate touch is required, involving some precision shaving which removes excess color from the surface.
However, due to the density of the shell, achieving a consistent dye application after the second shave becomes nearly impossible, resulting in the so called Marbled Shell Cordovan effect.
Want to learn more about the materials we use? Then read this entry in our journal.
Our leather may not be very shiny at first, but it will smooth and polish itself with use, becoming stronger and more resilient over time. This not only creates a beautiful patina but also results in the most durable product among all alternatives.
Would you prefer to have the perfect "plastic" shine but a short-lived product, or would you rather deal with living leather that ages beautifully and naturally becomes durable?
The choice is yours.
If you choose the latter, we're happy to produce such leather on demand, with a delivery time of 4-6 weeks.
Due to the nature of this article we ask customers to use the provided photographs as examples, understanding that their product may vary from the images shown.
Which Payment Methods Are Available?
We accept credit cards and bank wire.
All credit cards transactions are processed using 256-bit SSL encryption. Your credit card information is never stored.
If you prefer to pay with T&T please place an order choosing Bank wire payment option and we will send you an invoice accordingly.
Which currency am I buying in?
All of the prices on our website are in Euros (EUR, €), you'll pay in Euros.
We give indicative prices on our product pages in different currencies, however the order total in your currency depends on the exchange rate at the time of placing the order.
Please note that all refunds are made in Euros (EUR, €) and are subject to exchange rates at the time of refund, not the time of purchase.
What If My Payment Fails?
it could be because of one of the following reasons:
• You need to authorise the payment with your bank before placing another order
• You need to check that your security code matches the number on the back of the card
• The billing address doesn't match the address registered to the debit or credit card
Please note that when placing an order on our website the billing address must be the registered address
How Can I Cancel My Order?
You can cancel your order anytime before it was dispatched.
If you have cancelled your order, then we refunded your order. It may take up to 10 days for your bank or card issuer to make your funds available to you again.
Note that when you cancel the order we do not refund the payment processor's commission because they do not refund their commission to us, so you will receive the original payment without the processing commission.
How do I return my order?
If you want to return something, you have 14 days from the delivery date to request and despatch it back to us.
Please email to us your order number from the same email address you used to place the order. Original shipping costs are non-refundable and return shipping is on you. If your products are sent back later than 14 days you’ll only be eligible for a store credit.
Did not find what you are looking for? Please visit our FAQ page for more information.
Which Shipping Methods Are Available?
Domestic and Worldwide: 1st class postal delivery
Orders ship from Slovakia, Europe.
Please note that we do not delivery to PO boxes or Service collection points.
THE UK
My dearest customers from the UK. The Brexit situation makes our business with your country complicated.
The prices for you do not include VAT (meaning that you do not pay VAT in Europe), however you will be requested to pay import VAT in the UK.
Please note that we can deliver to you if the order total will be more than 160€.
More about the changes here: https://www.gov.uk/import-goods-into-uk
How much does it cost?Please note that shipping costs will depend on the value and weight of your individual order and will be calculated at checkout.
What Is the Average Delivery time?
For ready to ship goods delivery takes 3-30 days depending on the shipping method.
Actual delivery time will depend on many factors including the seasons and your local carrier's work.